Answer the phone without stepping away from service.
The phone rings when the host stand is busiest and the kitchen is moving fastest. Your voice agent can take reservations, answer approved menu questions, route catering leads, support pickup orders, and handle routine changes without pulling someone off the floor.
Reservation request
Live call
Caller
Your agent
Action completed
Party and accessibility captured · suitable inventory checked · times offered
Never choose between guests
Serve the person at the door and the person on the phone without putting either one on hold.
Turn calls into covers and orders
Move reservation, pickup, private dining, and catering intent directly to the next action.
Keep answers consistent
Use approved information for hours, allergens, menu availability, policies, parking, and large-party requests.
Built for the moments when service gets loud
The agent understands the difference between a table, an order, a catering opportunity, and a question that must reach the kitchen or manager.
Reservations and wait list
Capture party size, date, time, seating needs, and occasion before offering valid options.
Pickup and order support
Take supported orders or answer status and change questions using connected order context.
Catering and private events
Qualify guest count, date, budget, location, and service needs before routing the opportunity.
Guest information
Answer approved questions and escalate allergy, complaint, or accessibility issues appropriately.
Fast enough for a rush, careful enough for a guest
Menu and policy answers come from approved data. Allergy questions, complaints, accessibility needs, large parties, and unusual requests follow explicit routes instead of being improvised.
Designed for the work, not just the conversation
Allergy language is controlled
The agent does not guarantee safety or improvise ingredients; it uses your approved wording and routes the guest to qualified staff.
Capacity remains real
Tables, pacing, blackout periods, order throttles, and large-party rules come from the connected system or your approved logic.
The rush stays observable
Managers can receive structured outcomes and alerts for exceptions without monitoring every routine call.
Connected operations
Connect reservations, ordering, and guest follow-up
Use APIs and webhooks to connect your reservation, POS, ordering, CRM, and messaging stack. OpenTable and Toast workflows can be scoped to the actions those systems make available.
Explore integrationsWhy this market now
Restaurant leaders are increasing AI investment now.
Deloitte reported that 82% of surveyed restaurant executives planned to increase AI investment, with voice-enabled service emerging alongside automation across the guest journey.
Read Deloitte’s findingsWhat restaurant operators ask
Can the agent take food orders?
Yes, when the ordering or POS workflow exposes the menu, modifiers, availability, price, and order actions required. A narrower first launch can handle reservations and order-status calls.
How does it handle allergy questions?
It follows your approved language, avoids making safety guarantees, and routes the call to qualified restaurant staff whenever the question requires ingredient or cross-contact judgment.
Can it handle several locations?
Yes. The agent confirms the location first, then uses that site’s hours, menu, availability, policies, and transfer contacts.
Explore another industry
Keep the team on the floor and the opportunity on the line.
Start with reservations, pickup, or catering. We’ll shape the agent around the real pace and rules of your operation.